Groupon Customer Service Contacts

Groupon sells activities, travel, goods and services in more than 45 countries.

How to reach a person at Groupon

Main: (312) 676-5773

csam@groupon.com

https://www.groupon.com/

Groupon Responsiveness rating

1/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

Customer service resources

https://www.groupon.com/faq/email_us

What you need to know about Groupon

We receive occasional complaints about Groupon. The company refused to assist this customer in locating her undelivered laptop. Despite this customer's illness, no refund was provided. Also, the company kept this customer's money.

How to resolve a problem with Groupon

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting any company manager directly.

Groupon mailing address

Groupon social media channels

Facebook

Twitter

NOTE: Please read our guide to resolving a customer service dispute before reaching out to an executive at Groupon.

Groupon executive customer service contacts