Hainan Airlines Customer Service Contacts

Hainan Airlines is headquartered in Haikou, China. It is the largest privately owned air transport company and the fourth largest airline in terms of fleet size in the People’s Republic of China.

How to reach a person at Hainan Airlines

Main: +86 (898) 95339

Customer Service: (888) 688-8813

International: +86 (898) 95339

Fax: +86 (898) 66739960

usaservice@hnair.com

customer.care@hnair.com

webetservice@hnair.com

https://www.hainanairlines.com/CN/GB/Welcome

Hainan Airlines Responsiveness rating

3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

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What you need to know about Hainan Airlines

We receive few complaints about Hainan Airlines. This customer witnessed some disgusting things on her flight.

How to resolve a problem with Hainan Airlines

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

18000 International boulevard, suite 1188
Seattle, WA 98188 USA

Phone: (206) 453-0280
Fax: (206) 242-1210

Norstrom encourage contact from their customers and has supplied contact details to us.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting any company manager directly.

Hainan Airlines mailing address

Hainan Airlines social media channels

Facebook

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They apparently do not address customer complaints via social media. It is recommended to us their email address instead.

NOTE: Please read our guide to resolving a customer service dispute before reaching out to an executive at Hainan Airlines.

Hainan Airlines executive customer service contacts