Hilton Hotels and Resorts Customer Service Contacts

Hilton is an international hotel chain. The following executive contacts handle customer service questions for all of the Hilton brands, including Hilton Hotels & Resorts, Waldorf Astoria Hotels & Resorts, Conrad Hotels & Resorts, Canopy by Hilton, Curio, DoubleTree by Hilton and Embassy Suites Hotels, Hilton Garden Inn, Hampton Inn, Homewood Suites by Hilton and Home2 Suites by Hilton,as well as its customer loyalty program, Hilton Honors.

How to reach a person at Hilton Hotels and Resorts

Main: (703) 883 1000

Customer Service:  (480) 463-8389

Toll Free: (800) 445-8667 (reservations)

guestcorrespondence@hilton.com

hilton.comments@hilton.com

https://help.hilton.com/s/

https://www.hilton.com/en/

Hilton Responsiveness rating

3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

What you need to know about Hilton Hotels and Resorts

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Hilton Hotels and Resorts

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting any company manager directly.

Hilton Hotels and Resorts mailing address

Hilton Hotels and Resorts social media channels

Facebook

X

NOTE: Please read our guide to resolving a customer service dispute before reaching out to an executive at Hilton.

Hilton Hotels and Resorts executive customer service contacts

Another possible email address for Nassetta: christopher.nassetta@hilton.com

Hilton also has a dedicated email for its chief executive:  ceo@hilton.com

Alternate phone number for CEO: (703) 883-1011