Hotels.com Customer Service Contacts

Hotels.com is an Expedia Group company.

Hotels.com Responsiveness rating

rating
3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

What you need to know about Hotels.com

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Hotels.com

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting any company manager directly.

Hotels.com mailing address

5400 LBJ Freeway
500
Dallas, TX 75240
http://www.hotels.com/

Hotels.com executive customer service contacts

Primary Contact
Kedra Hill
Supervisor
5400 LBJ Freeway
500
Dallas, TX 75240
(404) 622-9489

Chief Executive
Hussein Hamad
Executive Director
5400 LBJ Freeway
500
Dallas, TX 75240
(877) 903-0071

How to get professional help with your Hotels.com problem

If you need help with a Hotels.com problem, you can contact our advocacy team or just push the button.

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