Iberostar Customer Service Contacts

Iberostar Group is a global tourism, hotel group and includes: the holiday club, called “The Club” and Iberoservice.

How to reach a person at Iberostar

Customer Service:

888-923-2722

Phone:

900 811 676

Phone:

0800 070 306 (Austria)

Phone:

0805 542 779 (France)

Phone:

0800 724 66 46 (Germany)

Phone:

800 979 561 (Italy)

Phone:

800 78 14 11 (Portugal)

Phone:

1 888 923 2722 (US)

Phone:

0800 678 16 58 (UK)

Iberostar Responsiveness rating

rating
3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

What you need to know about Iberostar

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Iberostar

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting any company manager directly.

Iberostar's mailing address

100 North Tryon Street
Charlotte, NC 28255
www.bankofamerica.com

Customer service resources

https://www.iberostar.com/en/contact-us/

You can request that they call you by calling: +1-855-378-9011

Iberostar's social media channels

X

Iberostar's executive customer service contacts

Alan Sturtz

Contact Center

Phone +34 971 998 061

Email: contactcenter@iberostar.com

Primary Contact
Jan Mccaughan
National Director of Sales
Iberostar Group
General Riera, 154, 07010
Palma de Mallorca, Spain 28255
jan.mccaughan@iberostar.com

Secondary Contact
Brenda Correa
Director General
Iberostar Group
General Riera, 154, 07010
Palma de Mallorca, Spain
brenda.correa@iberostar.com

Bernat Sorrell
General Manager
Iberostar Group
General Riera, 154, 07010
Palma de Mallorca, Spain
bernat.sorell@iberostar.com

Chief Executive
Miguel Fluxa Rosello
Founder and President
Iberostar Group
General Riera, 154, 07010
Palma de Mallorca, Spain 28255

How to get professional help with your Iberostar problem

If you need help with a Iberostar problem, you can contact our advocacy team or just push the button.

Get Help