InterContinental Hotels Group Customer Service Contacts

InterContinental Hotels Group owns and operates InterContinental Hotels & Resorts, Hotel Indigo, Crowne Plaza Hotels & Resorts, Holiday Inn Hotels & Resorts, Holiday Inn Express, Staybridge Suites, Candlewood Suites, EVEN Hotels, HUALUXE Hotels and Resorts and Kimpton Hotels & Restaurants.

How to reach a person at InterContinental Hotels Group

Toll Free: 1-800-621-0555

International: 44-2033-499179

Business travel assistance: 1-888-983-0568

hi-guestrelations@ihg.com

https://www.ihg.com/hotels/us/en

InterContinental Hotels Group Responsiveness rating

3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

IHG Rewards Club:

US Toll Free: 1-888-211-9874 

International: 001-801-975-3063 

What you need to know about InterContinental Hotels Group

The company responds to most customer complaints in a satisfactory manner. Our latest IHG case involves a guest who was charged $700 for a damaged TV set.

How to resolve a problem with InterContinental Hotels Group

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Global headquarters:
InterContinental Hotels Group PLC
Broadwater Park
Denham, Buckinghamshire UB9 5HR
UK

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting any company manager directly.

InterContinental Hotels Group mailing address

InterContinental Hotels Group social media channels

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NOTE: Please read our guide to resolving a customer service dispute before reaching out to an executive at InterContinental Hotels Group.

InterContinental Hotels Group executive customer service contacts