Jet.com is a privately held American e-commerce company headquartered in Hoboken, New Jersey, launched in July 2015. It is owned by Walmart
How to reach a person at Jet.com
Jet.com Responsiveness rating
The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.
What you need to know about Jet.com
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with Jet.com
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting any company manager directly.
Jet.com mailing address
221 River St.
Hoboken, NJ 07030
http://www.jet.com/
Jet.com social media channels
Customer support Twitter account
Jet.com executive customer service contacts
Primary Contact
Howard Sharpley
Head of Customer Care
221 River St.
Hoboken, NJ 07030
howard@jet.com
Secondary Contact
Nathan Faust
Chief Operating Officer
221 River St.
Hoboken, NJ 07030
nathan@jet.com
Liza Landsman
President
221 River St.
Hoboken, NJ 07030
Liza@Jet.com
Chief Executive
Marc Lore
221 River St.
Hoboken, NJ 07030
marc@jet.com
How to get professional help with your Jet.com problem
If you need help with a Jet.com problem, you can contact our advocacy team or just push the button.
Get HelpThis contact was published on February 4, 2015 and updated on March 26, 2024.