LL Bean is a privately held retailer, providing a wide range of apparel and accessories, outdoor products and equipment, and luggage and accessories.
How to reach a person at L. L. Bean
Main: (207)-552-2000
Customer Service: (800) 341-4341
Toll Free: (800) 554-4071
International: (International Access Code) + (207) 552-3028
L. L. Bean Responsiveness rating
The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.
Alternative Customer Service number (800) 441-5713
Fax
From US: 207-552-3080
From outside US: (International Access Code) + 207-552-3080
What you need to know about L. L. Bean
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with L. L. Bean
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting any company manager directly.
L. L. Bean's mailing address
15 Casco St
Freeport, ME 04033-0002
https://www.llbean.com/
L. L. Bean's executive customer service contacts
Primary Contact
Raina Maxwell
Vice President, Customer Satisfaction
15 Casco St
Freeport, ME 04033-0002
rmaxwell@llbean.com
(800) 221-4221
Secondary Contact
Greg Elder
Chief Retail Officer
15 Casco St
Freeport, ME 04033-0002
gelder@llbean.com
Chief Executive
Stephen Smith
President and CEO
15 Casco St
Freeport, ME 04033-0002
ssmith@llbean.com
(800) 221-4221
How to get professional help with your L. L. Bean problem
If you need help with a L. L. Bean problem, you can contact our advocacy team or just push the button.
Get HelpThis contact was published on March 6, 2024