Lowe’s Customer Service Contacts

Lowe’s is an American chain of retail home improvement and appliance stores in North America.

How to reach a person at Lowe’s

Main: 704-758-1000

Customer Service:  1 (800) 445-6937

Toll Free: 1 (877) 465-6937

vpcustexp@lowes.com

https://www.lowes.com/

Lowe’s Responsiveness rating

2/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

What you need to know about Lowe’s

Lowe’s does not seem to care about customer service. Here’s one case involving an extended protection plan that doesn’t work, preventing a customer from fixing a dishwasher. And here's another one in which it brushed off a customer with a broken wine cooler. Lowe's does not respond to our questions.

How to resolve a problem with Lowe’s

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting any company manager directly.

Lowe’s mailing address

Lowe’s social media channels

Facebook

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NOTE: Please read our guide to resolving a customer service dispute before reaching out to an executive at Lowe’s.

Lowe’s executive customer service contacts

dfri@lowes.com.