Mercedes Benz USA (MBUSA) Customer Service Contacts

Mercedes Benz USA (MBUSA) was founded in 1965 and over the following years, MBUSA grew into a nationwide organization employing over 1,600 people. The company has 368 associated dealerships that employ over 22,000 people.

Customer Care

For general assistance with your vehicle or account, contact us Mon-Fri, 9 am- 9 pm (ET)

1-800-367-6372

1-800-222-0100

What you need to know about Mercedes Benz USA (MBUSA)

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Mercedes Benz USA (MBUSA)

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting any company manager directly.

Mercedes Benz USA (MBUSA) mailing address

Mercedes Benz USA (MBUSA) social media channels

Mercedes Benz USA (MBUSA) executive customer service contacts

Tel  +49 711 1797150

Ola Kaellenius 

Stuttgart, Baden-Württemberg, Germany

Chairman of the Board of Management

Mercedes-Benz Group AG

(503) 745-8000

(248) 991-6700