Metro by T-Mobile Customer Service Contacts

A prepaid wireless service in the United States that is part of T-Mobile US, Inc.

How to reach a person at Metro by T-Mobile

Main: (214) 570-5800

Customer Service:  *611 from your MetroPCS phone

Toll Free: (888) 863-8768

custsupport@metropcs.com

https://www.metropcs.com

Metro by T-Mobile Responsiveness rating

3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

What you need to know about Metro by T-Mobile

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Metro by T-Mobile

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting any company manager directly.

Metro by T-Mobile's mailing address

Metro by T-Mobile's social media channels

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NOTE: Please read our guide to resolving a customer service dispute before reaching out to an executive at Metro by T-Mobile.

Metro by T-Mobile's executive customer service contacts