Microsoft Customer Service Contacts

Microsoft is an American multinational technology company headquartered in Redmond, Washington, that develops, manufactures, licenses, supports and sells computer software, consumer electronics and personal computers and services. It owns the following companies or brands: Visio, Navision, Rare, Tellme Networks, eQuantive, Fast Search & Transfer, Skype, Yammer, Nokia, Zune, Hotmail, OneDrive, Bing.

How to reach a person at Microsoft

Main: (425) 882-8080

Customer Service: (800) 642-7676

Toll Free: (800) 936-3100

International: 1-800-936-3100

Fax Number:425-706-7329

American Sign Language: (503) 427-1234

https://support.microsoft.com/en-us/contact/menu/

https://support.microsoft.com/en-us

Microsoft Responsiveness rating

3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

Disability Answer Desk (where people with disabilities can get support with Microsoft products and accessibility features): (800) 936-5900

What you need to know about Microsoft

We receive regular complaints about Microsoft. Here’s one in which Microsoft treated one of its customers like a pirate, and another in which the company ignored the customer.

How to resolve a problem with Microsoft

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting any company manager directly.

Microsoft mailing address

Microsoft social media channels

Facebook

Twitter

NOTE: Please read our guide to resolving a customer service dispute before reaching out to an executive at Microsoft.

Microsoft executive customer service contacts