Motorola makes and markets lines of mobile phones, selling enough to make Lenovo the third biggest smartphone company. The phones, which run on the Android operating system, are sold under the Moto and Droid brands and aim the middle and lower ends of the smartphone market. Besides phones, Motorola Mobility makes and sells wearables and accessories. Lenovo bought Motorola Mobility from Google in 2014 for $2.9 billion.
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What you need to know about Motorola
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with Motorola
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting any company manager directly.
Motorola's mailing address
222 Merchandise Mart Plz #1600
Chicago, IL 60654-1103
https://www.motorola.com/us/home
Motorola's executive customer service contacts
Primary Contact
Rogerio Fragale
Customer Satisfaction & Operations Director for The Americas
222 Merchandise Mart Plz #1600
Chicago, IL 60654-1103
Rogerio.Fragale@motorolamobility.com
Secondary Contact
Ruben Castano
Customer Experience Leader
222 Merchandise Mart Plz #1600
Chicago, IL 60654-1103
Ruben.Castano@motorola.com
Chief Executive
Sergio Buniac
Chairman & President Motorola
222 Merchandise Mart Plz #1600
Chicago, IL 60654-1103
Sergio.Buniac@motorola.com
How to get professional help with your Motorola problem
If you need help with a Motorola problem, you can contact our advocacy team or just push the button.
Get HelpThis contact was published on March 6, 2024