National Car Rental Customer Service Contacts

National Car Rental and Vanguard Car Rental are subsidiaries of Enterprise Holdings headquartered in Clayton, Missouri. Vanguard primarily serves the airport rental car market with the National Car Rental and Alamo Rent-A-Car brands.

How to reach a person at National Car Rental

Main : (800) 468-3334

Customer Service: (314) 512-5000

How to get through to a person: Press 1 at each prompt.

customerservice@nationalcar.com

https://www.nationalcar.com/

National Car Rental Responsiveness rating

3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

What you need to know about National Car Rental

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with National Car Rental

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting any company manager directly.

National Car Rental mailing address

National Car Rental social media channels

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NOTE: Please read our guide to resolving a customer service dispute before reaching out to an executive at National Car Rental.

National Car Rental executive customer service contacts

Alternate email addresses: pnicholson@erac.com and pam.nicholson@ehi.com

An Enterprise contact notes that Nicholson is not in a “customer-facing” position and should not be contacted with customer service problems. We have agreed to note that.