The New York Times is an American daily newspaper first published in 1851 in New York City. The New York Times is owned by The New York Times Company and is headquartered in New York, New York.
How to reach a person at New York Times
New York Times Responsiveness rating
The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.
What you need to know about New York Times
We receive few complaints about The New York Times. This customer had difficulty receiving newspaper deliveries to her house.
How to resolve a problem with New York Times
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting any company manager directly.
New York Times mailing address
The New York Times Company
620 Eighth Avenue
New York, NY 10018
https://www.nytimes.com/
New York Times social media channels
New York Times executive customer service contacts
Primary Contact
Christine Buquicchio
Manager of Customer Support
The New York Times Company
620 Eighth Avenue
New York, NY 10018
christine.buquicchio@nytimes.com
Secondary Contact
Jeff Shah
Executive Director, Customer Care
The New York Times Company
620 Eighth Avenue
New York, NY 10018
jeff.shah@nytimes.com
Joe Khan
Executive Editor
The New York Times Company
620 Eighth Avenue
New York, NY 10018
Joe.Kahn@nytimes.com
Chief Executive
Meredith Kopit Levien
President and Chief Executive Officer
The New York Times Company
620 Eighth Avenue
New York, NY 10018
Meredith.Levien@nytimes.com
How to get professional help with your New York Times problem
If you need help with a New York Times problem, you can contact our advocacy team or just push the button.
Get HelpThis contact was published on January 8, 2015 and updated on March 26, 2024.