Oku Japan organizes tours to experience Japan close up; travel is on local trains, buses and subways.
The toll-free number is for the continental U.S. Callers from Alaska and Hawaii should use the international number.
Due to vast time zone differences, phones are answered from 0600-1300 EST.
What you need to know about Oku Japan Tours
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with Oku Japan Tours
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Until 2013, Oku Japan was known as Oxalis-Holidays Limited. Oxalis-Holidays Limited is registered in Great Britain, trading as Oku Japan. The company has offices in Kyoto, Japan and London. There is no address available for the Japan location.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting any company manager directly.
Oku Japan Tours mailing address
BSG Valentine, Lynton House
7-12 Tavistock Square
London,, UK WCH9BQ
https://www.okujapan.com/
Oku Japan Tours social media channels
Oku Japan Tours executive customer service contacts
Primary Contact
Yoshiko Hinata
Operations Manager
BSG Valentine, Lynton House
7-12 Tavistock Square
London, UK WCH9BQ
Yoshiko@okujapan.com
Secondary Contact
Hiroshi Kawaguchi
General Manager
BSG Valentine, Lynton House
7-12 Tavistock Square
London, UK WCH9BQ
Hiroshi@okujapan.com
Adam Downham
Managing Director
BSG Valentine, Lynton House
7-12 Tavistock Square
London, UK WCH9BQ
Adam@okujapan.com
Chief Executive
Matt Malcomson
CEO
BSG Valentine, Lynton House
7-12 Tavistock Square
London, UK WCH9BQ
matt@okujapan.com
How to get professional help with your Oku Japan Tours problem
If you need help with a Oku Japan Tours problem, you can contact our advocacy team or just push the button.
Get HelpThis contact was published on June 8, 2015 and updated on March 26, 2024.