Omni Hotels & Resorts Customer Service Contacts

Omni Hotels & Resorts is a privately held, international luxury hotel company based in Dallas, Texas. The company is owned by private equity investor Robert Rowling of TRT Holdings. It currently operates about 60 properties in the United States, Canada and Mexico. Only two of the properties are franchised (Cancún and Puerto Aventuras); the remaining hotels are either managed, or managed and owned, by Omni Corporate.

How to reach a person at Omni Hotels & Resorts

Main: (972) 871-5600

Customer Service:  (800) 809-6664

guestrelations@omnihotels.com

social@omnihotels.com

https://www.omnihotels.com

Omni Hotels & Resorts Responsiveness rating

3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

What you need to know about Omni Hotels & Resorts

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Omni Hotels & Resorts

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting any company manager directly.

Omni Hotels & Resorts's mailing address

Omni Hotels & Resorts's social media channels

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NOTE: Please read our guide to resolving a customer service dispute before reaching out to an executive at Omni Hotels & Resorts.

Omni Hotels & Resorts's executive customer service contacts

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