Peloton Interactive, Inc. is an American exercise equipment and media company based in New York City. The company’s products are stationary bicycles, treadmills, and indoor rowers equipped with Internet-connected touch screens that stream live and on-demand fitness classes through a subscription service.
What you need to know about Peloton Interactive
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with Peloton Interactive
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting any company manager directly.
Peloton Interactive mailing address
441 Ninth Ave
6th Floor
New York, NY 10001
https://www.onepeloton.com/
LONDON HEADQUARTERS
1 Langley St
London WC2H 9JG
BERLIN HEADQUARTERS
Karl-Liebknecht-Straße 29A
Neue Schönhauser Straße 3-5
SYDNEY HEADQUARTERS
Level 1, 20 Martin Place
Sydney NSW 2000
Peloton Interactive executive customer service contacts
Primary Contact
Jared Roth
Senior Manager, Consumer Strategy & Insights
441 Ninth Ave
6th Floor
New York, NY 10001
jared.roth@onepeloton.com
(646) 277-4497
jared.roth@pelotoncycle.com (passed)
Secondary Contact
Rick Paster
Vice President, M&A& Sales Operations& Project Management Office
441 Ninth Ave
6th Floor
New York, NY 10001
rick.paster@onepeloton.com
Chief Executive
Barry McCarthy
President and CEO
441 Ninth Ave
6th Floor
New York, NY 10001
barry.mccarthy@onepeloton.com
(646) 468-4890
How to get professional help with your Peloton Interactive problem
If you need help with a Peloton Interactive problem, you can contact our advocacy team or just push the button.
Get HelpThis contact was published on February 21, 2024 and updated on March 12, 2024.