Sam’s Club Customer Service Contacts

Sam’s Club is a membership warehouse club with millions of members in 636 clubs in the U.S. and Puerto Rico. Sam’s Club is owned by Walmart Inc.

How to reach a person at Sam's Club

Main: (479) 273-4000

Toll Free: (888) 746-7726

International: (479) 277-7000

Fax: (479) 277-1830

supersam@samsclub.com

membership.services@samsclub.com

samsclubquestions@samsclub.com

https://www.samsclub.com/

http://help.samsclub.com/app/ask/

https://help.samsclub.com/app/?xid=ftr:help-center

Sam's Club Responsiveness rating

3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

What you need to know about Sam's Club

We get few complaints about Sam's Club. This customer has been waiting over four weeks for a refund from Sam's Club. Here's our guide to buying travel through Sam's Club.

How to resolve a problem with Sam's Club

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting any company manager directly.

Sam's Club mailing address

Sam's Club social media channels

Facebook

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NOTE: Please read our guide to resolving a customer service dispute before reaching out to an executive at Sam's Club.

Sam's Club executive customer service contacts

Additional contact person:

Cindy Gray, Escalations Manager, Cindy.gray@samsclub.com