Sears Holdings Corporation Customer Service Contacts

Sears is owned by Transformco Holdings Corporation. Sears is a chain of department and retail stores. Sears Holdings Corporation also owns Kmart. As of mid-2023, there are 11 total Sears stores remaining.

How to reach a person at Sears Holdings Corporation

Main: (847) 286-2500

Customer Service: (877) 550-9254

ncr@sears.com

https://www.sears.com/

Sears Holdings Corporation Responsiveness rating

3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

What you need to know about Sears Holdings Corporation

We receive a lot of complaints about Sears. The company had promised to assist this customer in installing her replacement dishwasher but didn't follow through. Sears failed to deliver this customer's appliances and is now refusing to provide a refund. Sears refuses to repair or refund a broken dishwasher for this customer.

How to resolve a problem with Sears Holdings Corporation

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting any company manager directly.

Sears Holdings Corporation mailing address

Sears Holdings Corporation social media channels

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NOTE: Please read our guide to resolving a customer service dispute before reaching out to an executive at Sears Holdings Corporation.

Sears Holdings Corporation executive customer service contacts