Singapore Airlines Customer Service Contacts

Singapore Airlines is the flag carrier of Singapore and one of the world’s largest airlines. Its subsidiary SilkAir manages regional flights to secondary cities with short-haul aircraft.

How to reach a person at Singapore Airlines

Main: +65 6223 8888

Customer Service:  (833) 727-0118

Fax number : +65 6490 0596

us_feedback@singaporeair.com.sg

public_affairs@singaporeair.com.sg

Singapore Airlines Responsiveness rating

4/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

Customer Service Resources

Contract of Carriage
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What you need to know about Singapore Airlines

Singapore Airlines is one of the least complained-about airlines. It has a reputation for excellent customer service. We've had some cases involving late refunds during the pandemic, but there were quickly resolved when we asked about them.

How to solve a problem with Singapore Airlines

Our guide to resolving any customer service problem will help you with your Singapore Airlines problem. Please contact our advocacy team directly if Singapore Airlines won't help you. Also, please see our guide to booking an airline ticket for more problem-solving tips.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting any company manager directly.

Singapore Airlines mailing address

Singapore Airlines social media channels

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NOTE: Please read our guide to resolving a customer service dispute before reaching out to an executive at Singapore Airlines.

Singapore Airlines executive customer service contacts