Sixt Customer Service Contacts

Sixt Car Rental is a German car rental company with a presence in more than 100 countries. Its subsidiary, myDriver, combines a car rental service with a driver.

myDriver Responsiveness rating

rating
3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

What you need to know about Sixt

We receive occasional complaints about Sixt. The car rental company provided a vehicle with a faulty clutch to one of our readers. And it placed this customer on a Do Not Rent list, and refused to refund her payment.

How to resolve a problem with Sixt

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Corporate address:
Sixt Executive GmbH
Zugspitzstraße 1
D-82049 Pullach
Telephone: +49 89 744440

Address for myDriver subsidiary:
MD Digital Mobility GmbH & Co. KG
Neue Grünstraße 17
D-10179 Berlin
Website: mydriver-international.com

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting any company manager directly.

Sixt mailing address

1850 SE 17th Street Causeway
Suite 207
Fort Lauderdale, FL 33316
https://www.sixt.com/#/

Sixt social media channels

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Sixt executive customer service contacts

Primary Contact
Vivian Castellat
Head of Customer Service, US
1850 SE 17th Street Causeway
Suite 207
Fort Lauderdale, FL 33316
vivian.castellat@sixt.com

Nicole Ambrosius
Senior Manager Damage BENELUX & Italy / Berlin office
Sixt GmbH & Co. Autovermietung KG
Grubenstraße 27
18055 Rostock,
nicole.ambrosius@sixt.com
+49 (0) 381 8070 – 3914

Managing Director Sixt Italy: Michael.meisser@sixt.com

Secondary Contact
Todd Sazera
Executive Vice President
1850 SE 17th Street Causeway
Suite 207
Fort Lauderdale, FL 33316
todd.sazera@sixt.com

Detlev Paetsch
Chief Operating Officer
1850 SE 17th Street Causeway
Suite 207
Fort Lauderdale, FL 33316
detlev.paetscht@sixt.de

Chief Executive
Erich Sixt
CEO & Chairman of the Board
Dr.-Carl-von-Linde-Strasse 2
D-82049
Pullach,
erich.sixt@sixt.de
+49 (89) 74444-222

Fax: +49 (89) 74444-282

How to get professional help with your myDriver problem

If you need help with a myDriver problem, you can contact our advocacy team or just push the button.

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