Sprint Customer Service Contacts

Sprint Nextel Corporation is a phone service company headquartered in Overland Park, KS.

Sprint Responsiveness rating

rating
3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

How to get through to a person.
Press “0″ at each prompt, ignoring the messages.

Customer service resources

Sprint contact page

What you need to know about Sprint

We receive many complaints about Sprint Here's a recent case involving an upgrade gone wrong. Here's another one about a huge roaming charge. And here's a reader problem with a locked phone.

How to resolve a problem with Sprint

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting any company manager directly.

Sprint mailing address

6200 Sprint Parkway
Overland Park, KS 66251
https://www.sprint.com/

Sprint social media channels

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Sprint executive customer service contacts

Primary Contact
Todd Muscari
Director, customer service
6200 Sprint Parkway
Overland Park, KS 66251
todd.muscari@Sprint.com

Secondary Contact
Marci Carris
Senior Vice President - Customer Care
6200 Sprint Parkway
Overland Park, KS 66251
Marci.Carris@Sprint.com

Néstor Cano
Chief Operating Officer
6200 Sprint Parkway
Overland Park, KS 66251
Nestor.Cano@Sprint.com

Chief Executive
Michel Combes
President and CEO
6200 Sprint Parkway
Overland Park, KS 66251
michel.combes@sprint.com

Twitter account and LinkedIn profile.

Also can try: Christina Sternberg, Chief administrative officer, Christina.sternberg@sprint.com. LinkedIn

Christina  manages the office of the CEO and oversees Corporate Communications

How to get professional help with your Sprint problem

If you need help with a Sprint problem, you can contact our advocacy team or just push the button.

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