StubHub is a ticket reseller. It provides a platform for users to put list their unwanted tickets for sale. These tickets can be for sports, concerts, theater and live entertainment.
StubHub Responsiveness rating
The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.
Customer support is available every day from 5 a.m. to 9 p.m. Pacific Time in the U.S. and Canada.
What you need to know about StubHub
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with StubHub
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting any company manager directly.
StubHub mailing address
199 Fremont Street
San Francisco, CA 94105
https://www.stubhub.com/
StubHub executive customer service contacts
Primary Contact
Robert Simmons
Head of Customer Support Operations
199 Fremont Street
San Francisco, CA 94105
roberts@stubhub.com
Secondary Contact
James Anderson
Head of Customer Product
199 Fremont Street
San Francisco, CA 94105
jamesa@stubhub.com
Chief Executive
Eric H. Baker
Head of Customer Support Operations
199 Fremont Street
San Francisco, CA 94105
ebaker@stubhub.com
How to get professional help with your StubHub problem
If you need help with a StubHub problem, you can contact our advocacy team or just push the button.
Get HelpThis contact was published on March 8, 2024