TAP Air Portugal Customer Service Contacts

TAP Portugal is the flag carrier airline of Portugal headquartered at Lisbon Portela Airport which also serves as its hub.

How to reach a person at TAP Air Portugal

Customer Service : 1 (800) 221-7370

Toll Free : (800) 903-7914

International: +351 21 843 11 00

Baggage tracking: 1 (973) 624-6363

talktoususa@tap.pt

https://www.flytap.com/en-us/

TAP Air Portugal Responsiveness rating

3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

Customer Service Resources

Complaints via fax should be sent to: (973) 854-6829

What you need to know about TAP Air Portugal

TAP is one of our most complained-about airlines. The airline was slow to refund tickets for flights canceled during the pandemic and often issued useless vouchers as compensation.

How to solve a problem with TAP Air Portugal

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting any company manager directly.

TAP Air Portugal mailing address

TAP Air Portugal executive customer service contacts