Toyota North America is a subsidiary of Toyota Motor Company of Japan. Toyota North America has headquarters in Plano, Texas.
Toyota Responsiveness rating
The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.
Toyota Financial Services US/Toyota Motor Credit
Toshiaki Kawai: EVP, Treasurer toshiaki_kawai@toyota.com
Scott Cooke, CFO, scott_cooke@toyota.com
Mark Templin, CEO, mark_templin@toyota.com
What you need to know about Toyota
We receive occasional complaints about Toyota. Here's a case involving a lease problem, and a case involving a broken ABS actuator.
How to resolve a problem with Toyota
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting any company manager directly.
Toyota address
6781 Headquarters Drive
Plano, TX 75024
https://www.toyota.com/
Toyota mailing address
Toyota
Toyota Motor Sales, U.S.A., Inc.
P.O. Box 259001
Plano, TX 75025-9001
https://www.toyota.com/
Telephone:Fax : (310) 468-7814
Toyota social media channels
Toyota executive customer service contacts
Primary Contact
Andrew Gilleland
Vice President Sales at Toyota North America
6781 Headquarters Drive
Plano, TX 75024
andrew_gilleland@toyota.com
Secondary Contact
Robert Carter
Executive Vice President - Sales
6781 Headquarters Drive
Plano, TX 75024
robert_carter@toyota.com
Chief Executive
Akio Toyoda
President
6781 Headquarters Drive
Plano, TX 75024
akio_toyoda@toyota.co.jp
How to get professional help with your Toyota problem
If you need help with a Toyota problem, you can contact our advocacy team or just push the button.
Get HelpThis contact was published on January 4, 2015 and updated on March 26, 2024.