The Transportation Security Administration (TSA) is an agency of the U.S. Department of Homeland Security that has authority over the security of the traveling public in the United States.
Weekdays: 8 a.m. to 11 p.m. ET
Weekends/holidays: 9 a.m. to 8 p.m. ET
Customer Service Resources
On-line Claims: https://www.tsa.gov/travel/passenger-support/claims
Disabled passenger assistance TSA Cares : (855)-787-2227
Claims management center – after a claim has been filed: (571) 237-1300
What you need to know about Transport Security Administration (TSA)
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with Transport Security Administration (TSA)
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
The TSA website is easy to navigate and provides considerable contact information and traveler resources.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting any company manager directly.
Transport Security Administration (TSA) mailing address
Transport Security Administration (TSA)
601 South 12th Street
Arlington, VA 20598-6020
https://www.tsa.gov/
Transport Security Administration (TSA) social media channels
Transport Security Administration (TSA) executive customer service contacts
Primary Contact
Christine Griggs
Assistant Administrator, Civil Rights and Liberties, Ombudsman and Traveler Engagement
601 South 12th Street
Arlington, VA 20598-6020
christine.griggs@dhs.gov
Civil Rights and Liberties, Ombudsman and Traveler Engagement is responsible for ensuring that TSA employees and the traveling public are treated in a fair and lawful manner.
Secondary Contact
Ryan J. Propis
Chief of Staff
601 South 12th Street
Arlington, VA 20598-6020
ryan.propis@tsa.dhs.gov
Chief Executive
David P. Pekoske
Administrator
601 South 12th Street
Arlington, VA 20598-6020
david.pekoske@dhs.gov
How to get professional help with your Transport Security Administration problem
If you need help with a Transport Security Administration problem, you can contact our advocacy team or just push the button.
Get HelpThis contact was published on March 10, 2024 and updated on March 11, 2024.