Universal Studios Hollywood Customer Service Contacts

Universal Studios Hollywood is a film studio and theme park in the Universal City community of the city of Los Angeles, California.

How to reach a person at Universal Studios Hollywood

Main: (818) 777-1000

Customer Service: 1-800-UNIVERSAL (864-8377)

OnlineStoreHelp@nbcuni.com

https://www.cardone.com/

Universal Studios Hollywood Responsiveness rating

3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

If you purchased your tickets the Universal website, please contact OnlineStoreHelp@nbcuni.com

For VIP Experience tickets or questions, please contact VIPTour@nbcuni.com

If you purchased your tickets through one of Universal’s partner-affiliate websites (I.e. colleges), please contact B2BGuestRelations.Relations@nbcuni.com

What you need to know about Universal Studios Hollywood

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Universal Studios Hollywood

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting any company manager directly.

Universal Studios Hollywood mailing address

Universal Studios Hollywood social media channels

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NOTE: Please read our guide to resolving a customer service dispute before reaching out to an executive at Universal Studios Hollywood.

Universal Studios Hollywood executive customer service contacts