Virgin America Customer Service Contacts

Virgin America is an American airline that offer service between major metropolitan cities on the Eastern and West Coast. Its main hub is in San Francisco. It was recently acquired by Alaska Airlines, and their merger has been finalized as of December 2016; however, they are operating as two separate entities.

How to reach a person at Virgin America

Main: (650) 762-7000

Customer Service :(877) 359-8474

Virgin America Responsiveness rating

3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

What you need to know about Virgin America

The airline promptly attended to a passenger requiring assistance

How to resolve a problem with Virgin America

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting any company manager directly.

Virgin America mailing address

Virgin America social media channels

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NOTE: Please read our guide to resolving a customer service dispute before reaching out to an executive at Virgin America.

Virgin America executive customer service contacts