Virgin Media Customer Service Contacts

How to reach a person at Virgin Media

Main: +44 (0) 207 313 2000

Customer Service:  0345 454 1111

Toll Free: 0800 052 2525

https://www.virginmedia.com/

Virgin Media Responsiveness rating

3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

What you need to know about Virgin Media

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Virgin Media

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting any company manager directly.

Virgin Media's mailing address

Virgin Media's social media channels

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NOTE: Please read our guide to resolving a customer service dispute before reaching out to an executive at Virgin Media.

Virgin Media's executive customer service contacts