Virgin Voyages is a cruise line headquartered in Plantation, Florida and a joint venture between the Virgin Group and Bain Capital. As of April 2022, Virgin Voyages has two ships in the fleet, with two more on order, all with an expected capacity of approximately 2,700 passengers each.
Virgin Voyages Responsiveness rating
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What you need to know about Virgin Voyages
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with Virgin Voyages
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting any company manager directly.
Virgin Voyages mailing address
Virgin Voyages Pizza executive customer service contacts
Primary Contact
Dee Cooper
SVP Design and Customer Experience
dee.cooper@virgincruises.com
+1 203 750 2000
Or 954 488 2955
Alternative email address: dee.cooper@virginvoyages.com
Secondary Contact
Michelle Bentubo
SVP, People/Culture and Travel Operations
michelle@virginvoyages.com
954 488 2955
Or 407 468 6881
Alternative email address: michelle.bentubo@virginvoyages.com
Chief Executive
Tom McAlpin
President and Chief Executive Officer
tom.mcalpin@virginvoyages.com
954 361 9500
ALTERNATIVE EMAIL FOR CEO: tom.mcalpin@virgincruises.com
Executive Assistant to CEO
Name: Elvi Wirth
elvi.wirth@virginvoyages.com
Tel: 402 319 5614 / 954 361 9500
How to get professional help with your Virgin Voyages problem
If you need help with a Virgin Voyages problem, you can contact our advocacy team or just push the button.
Get HelpThis contact was published on February 22, 2024 and updated on March 12, 2024.