Walgreens

The Walgreen Company (Walgreens, LLC) is the largest drug retailing chain in the US. In 2014, the company agreed to purchase the remaining 55% of Switzerland-based Alliance Boots that it did not already own to form a global business. The two companies merged to form a new holding company, Walgreens Boots Alliance Inc. Duane Reade Inc. is another subsidiary of the Walgreens Boots Alliance. It is a chain of pharmacy and convenience stores, primarily located in New York City.

How to reach a person at Walgreens

Customer Service : (800) 925-4733

Customer service resources

Consumer relations address: 1419 Lake Cook Rd., Deerfield, IL 60015

Online customer service form

What you need to know about Walgreens

We receive few complaints about Walgreens. It overcharged this customer for a prescription and did not provide assistance to fix it.

How to resolve a problem with Walgreens

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting any company manager directly.

Walgreens mailing address

Walgreens
200 Waukegan Rd
Deerfield, IL 60015

Walgreens social media channels

X

For Duane Reade:

X

Walgreens executive customer service contacts

Primary Contact
Rick Gates
Senior Vice President, Pharmacy and Healthcare
200 Waukegan Rd
Deerfield, IL 60015
rick.gates@walgreens.com

Secondary Contact
Lisa Badgley
Senior Vice President, Operations
200 Waukegan Rd
Deerfield, IL 60015
lisa.badgley@walgreens.com

Chief Executive
John Standley
President
200 Waukegan Rd
Deerfield, IL 60015
john.standley@walgreens.com

How to get professional help with your Walgreens problem

If you need help with a Walgreens problem, you can contact our advocacy team or just push the button.

Get Help