The Wall Street Journal is an American, English-language international daily newspaper which focuses on news as it relates to the business world. The WSJ, also available in Asian and European editions, is published by Dow Jones & Company, a division of News Corp.
How to reach a person at Wall Street Journal
Wall Street Journal Responsiveness rating
The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.
Monday – Friday: 7am to 10pm ET
Saturday: 7am to 5pm ET
What you need to know about Wall Street Journal
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with Wall Street Journal
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting any company manager directly.
Wall Street Journal mailing address
1211 Avenue of the Americas
New York, NY 10036
https://www.wsj.com/
Wall Street Journal social media channels
Wall Street Journal executive customer service contacts
Primary Contact
Thom San Filippo
Vice President, Customer Service
1211 Avenue of the Americas
New York, NY 10036
t.sanfilippo@dowjones.com
Secondary Contact
Suzi Watford
Executive Vice President
1211 Avenue of the Americas
New York, NY 10036
suzi.watford@wsj.com
Matt Murray
Editor in Chief
1211 Avenue of the Americas
New York, NY 10036
matt.murray@wsj.com
Chief Executive
Almar Latour
Chief Executive Officer and Publisher
1211 Avenue of the Americas
New York, NY 10036
Almar.Latour@wsj.com
How to get professional help with your Wall Street Journal problem
If you need help with a Wall Street Journal problem, you can contact our advocacy team or just push the button.
Get HelpThis contact was published on January 2, 2015 and updated on March 26, 2024.