Western Digital Customer Service Contacts

Western Digital Corporation is a multinational company headquartered in San Jose, California, that designs, manufactures, and sells data storage solutions for business and consumers. Their brands include:  Western Digital, SanDisk®, San Disk Professional, WD® and G-Technology brands.

How to reach a person at Western Digital

Customer Service: (800) 275-4932

Western Digital Responsiveness rating

rating
3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

What you need to know about Western Digital

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Western Digital

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting any company manager directly.

Western Digital's mailing address

5601 Great Oaks Parkway
San Jose, CA 95119
https://westerndigital.com

Western Digital's social media channels

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Western Digital's executive customer service contacts

Primary Contact
Ashish Khanna
Senior Director Global Customer Support
5601 Great Oaks Parkway
San Jose, CA 95119
AshishKhanna@wdc.com

Secondary Contact
Arthur Muzik
Vice President Global Customer Technical Sales and Support
5601 Great Oaks Parkway
San Jose, CA 95119
AruthurMuzik@wdc.com

Jerald Kagele
Senior Vice President, Global Sales, Marketing and Customer Support
5601 Great Oaks Parkway
San Jose, CA 95119
JeraldKagele@wdc.com

Chief Executive
David Goeckeler
Chief Executive Officer
5601 Great Oaks Parkway
San Jose, CA 95119
DavidGoeckeler@wdc.com

How to get professional help with your Western Digital problem

If you need help with a Western Digital problem, you can contact our advocacy team or just push the button.

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