Target Corporation operates a chain of discount retail stores primarily in the United States, offering consumer goods such as clothing, electronics, groceries and home essentials.
Target Responsiveness rating
The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings. Want to know which companies have the best -- and worst -- customer service? Check out our Red List and Green List. Rate Target
What you need to know about Target
We receive many complaints about Target. This customer was promised gift cards with their purchases, but they never received them. This customer’s gift card balance inexplicably went to zero without any clear reason. Despite multiple attempts to resolve the issue, Target has not returned a gift card credit to this customer. Also, Target failed to deliver the items to the correct address, and this customer did not receive a promised gift card.
- Target’s customer service response times can vary depending on the method of contact, the volume of inquiries, and the nature of the issue.
- You can resolve a problem with Target with our insider guide or through its executive contacts.
- Target’s customer service policies are standard. Here are our frequently asked questions about Target.
Target customer service response times
Target’s customer service response times can vary depending on the method of contact, the volume of inquiries, and the nature of the issue. However, here’s a general idea of what to expect:
| Phone support Main: (612) 304-6073 Toll-free: (800) 440-0680 | Target’s customer service phone response times may vary by location and branch availability. |
| Email support | Target does not provide a direct customer service email address on its website. The company offers an online contact form for inquiries. |
| Live chat | Target offers live chat on its website, allowing visitors to connect directly with a representative for real-time assistance with orders, returns, account issues and other customer service needs. |
| Social media | Target is active on social media platforms such as Facebook, X, Instagram and LinkedIn. |
| Help center/FAQ | Target’s help center/FAQ provides quick answers to common questions regarding orders, returns, shipping, payment methods and account management. |
How to resolve a problem with Target
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.Target mailing address
1000 Nicollet Mall
Minneapolis, MN 55403
Target loyalty program
Target has a rewards program called Target Circle, which provides members with discounts and other benefits.
Target social media channels
Target executive customer service contacts
Primary Contact
Cara Sylvester
Executive Vice President and Chief Guest Experience Officer
1000 Nicollet Mall
Minneapolis, MN 55403
cara.sylvester@target.com
Secondary Contact
Michael Fiddelke
Executive Vice President and Chief Operating Officer
1000 Nicollet Mall
Minneapolis, MN 55403
michael.fiddelke@target.com
Chief Executive
Brian Cornell
1000 Nicollet Mall
Minneapolis, MN 55403
brian.cornell@target.com
Target customer service policies
What is Target's privacy policy?
Target’s privacy policy explains how the company collects, uses, and protects personal information. It outlines how data are used for fulfilling orders, providing services and for marketing purposes.
What are Target's terms and conditions
Target’s terms and conditions outline the rules for using its website and services, including account use, purchasing, returns and the handling of personal information.
What is Target's accessibility statement?
Target’s accessibility statement outlines the steps the company takes to ensure its website is usable by all customers, including those with disabilities.
Target self-service links
How do I update my personal or payment information?
Visit the website, log in to your account, and navigate to “Account Settings” to update your personal details, address or payment methods.
How do I track my Target order?
Visit the website, log in to your account, navigate to “Orders,” and select the order you want to track for the latest status and tracking details.
How can I leave a review for a product on Target’s website?
Visit the website, log in to your account, navigate to the product page, scroll to the “Ratings & Reviews” section, and click “Write a review” to submit your feedback.
Who owns Target?
Target Corporation is a publicly traded company listed on the New York Stock Exchange (NYSE) under the ticker symbol TGT.
How do I contact Target customer service?
Call (800) 440-0680.
Can I shop at Target without creating an account?
Yes, you can check out as a guest, but some features (such as order tracking or digital receipts) may be limited.
How to get professional help with your Target problem
If you need help with Target, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.
What do you think of Target?
Submit your review | |
Target supports the cruel ICE operations taking place in Minnesota. They allow ice to stage out their parking lots, harass and apprehend shoppers and employees. Boycott Target
Issue with third party vendors, problems receiving orders.
I won a 360 membership on Black Friday. I tried to redeem code listed and it wouldn't scan. I have contacted customer service 4x and talked with my store manager 2x and NOONE could help with this! Code is expiring today 12/13/25, so much for winning my non existent prize! Do Better Target! You just lost another Big time shopper! I will be assign this with my friends. Very Disappointed
The security guard at Target store #2544 in Warren, MI should be fired and ordered to have a psychological evaluation. This guy followed and harassed my daughter and her friends last night while they were trying to purchase a few items. He was screaming in their faces about their being a curfew and that there have been kidnappings at that store and a ton of other nonsense.
Re: Titusville TARGET! 🤬 What in the world!! No wonder their stock is plummeting! I set off this morn to shop the many things in their ad and more. No one seemed to be working to help find the ADVERTISED things on my list. Was looking to buy a Dyson stick vac for $$500 plus other things. No one was working on the floor for the first 30+ min we were there. NO ONE! No one came when I walked up front to find office personal. No one. Found a person in ladies. Heard her call to have a worker go to vacuums to unlock one. Waited 10+ min. No one!! Went to the check out. One lane manned. She said she was closed. ONLY SELF-CHECKOUT! Left the full cart! They cannot afford to pay me to do my own!!😡 No jobs there!!! DEI
