Target closed my card without warning! Get it back!
Why is Martha Norrick’s Target Circle debit card closed? Target has given her several reasons, but it’s doing nothing to help her get her card back.
Christopher Elliott
Booking.com promised to refund me $655 for my hotel room — but now it won’t!
After Frances Dooley’s hotel booking is canceled, Booking.com says it will refund her new room’s higher cost. But then it goes silent. What can you do if a company breaks its promise?
I paid for unlimited airport parking. Then the company changed its rules.
Victoria Broer has parked her family van at USAirport Parking near Denver International Airport for a decade. The company held her keys for her in its office, and she felt safe — so safe that she paid $1,825 every year for unlimited parking privileges.
AI anxiety: How technology is turning travel into a trap — and what you can do about it
Worried about every little ding on your rental car? Do you always go into “anonymous” mode on your web browser before booking airline tickets?
Under a vast sky, Australia’s Northern Territory grapples with tourism sustainability
Just after sunset on a ranch outside Alice Springs, Australia, the inky blackness of the night sky drapes across the Outback.
Help! eBay suspended me after my first purchase – and kept my $438
Ken Sours buys a watch on eBay, but the company suspends his account immediately after the purchase. Then he receives a magazine instead of the watch. Now he can’t get a refund. What should he do?
Hertz wants another $842 after my insurance paid — is that legal?
Victoria Muenchow hits a deer while driving a Hertz rental van, files a claim through her credit card insurance, and waits 10 months for Hertz to send a $5,873 bill. After her insurance settles the bill, Hertz demands an additional $842 for “diminished value” but can’t provide documentation. Can she fight this fee — and win?
StubHub charged me $747 in fees after Adele postponed her concert. But it promised not to!
Ellen Kwan-Portal just can’t let go of her Adele tickets.
Travel is more “nonrefundable” than ever — here’s how to get around that
Christina Anderson thought her hotel room in Reykjavik, Iceland, was refundable. But when her flight to Iceland was canceled because of bad weather, she made a stunning discovery: It wasn’t.
New ways travel insurance can keep you safe when you’re traveling
Travel insurance may cover you if you get into trouble on your next vacation. But what if travel insurance could help you avoid trouble?