Transavia Customer Service Contacts

Transavia (both the Dutch and French entities) collects personal information such as your identity, contact, booking, payment, loyalty, communication, device, and travel-related data primarily to manage bookings, provide services, enhance safety, and tailor communications—which may include personalized offers. This data may be shared with trusted partners (e.g., booking agents, payment handlers, Flying Blue, safety/security agencies, and governments when required) and is retained according to legal and operational needs (typically 3 to 7 years). You have full privacy rights—including access, correction, deletion, data portability, restriction, and objection—and can exercise them via the privacy office or an online request.

Transavia’s website and app are operated by Transavia Airlines C.V., and by using them, users agree to the stated terms, which may be updated at any time without notice. Transavia disclaims liability for any direct, indirect, or consequential damages resulting from use or temporary unavailability of the site and does not guarantee error-free operation or accuracy of the content. Users must be at least 16 years old to make transactions, and all content, including branding and logos, is protected by intellectual property laws and may not be reused without permission. The site may contain links to third-party services such as hotels or insurance providers, but Transavia is not responsible for their content, privacy practices, or transactions. Dutch law governs the terms and any disputes are handled by the court in Haarlem, unless otherwise decided by Transavia; for Transavia France, French law and courts apply.

Check in online by logging into your Transavia account through this link: Transavia online check-in portal.

Manage your booking by logging into your Transavia account through this link: manage my booking.