American Airlines is “sorry” about the flight attendant who had a psychotic breakdown
For Emma Basch and her family, a recent airline flight from Washington to New York was a pure nightmare from start to finish.
Is This Enough Compensation?
Did the company offer enough compensation? That is the question.
What can a Benedictine monk teach United Airlines about customer service? A lot
When you get a complaint from someone with the title “Imam,” “Rabbi” or “Reverend,” you assume something has gone wrong.
Delayed by a day – is that the best US Airways can do?
When he and his wife flew to Hawaii on US Airways, it took six hours and a day, once they counted all the delays.
Is this enough compensation for being locked in the bathroom?
United Airlines flight 6260 from Los Angeles to Bozeman, Mont., experienced a little mechanical problem on July 2.
Well, it’s not quite a full refund, but it’ll do — or will it?
She noticed something unusual: Her online travel agency, Globester.com, had charged her twice for one ticket.
