Problem Solved is a weekly consumer column that fixes reader problems. From broken laptop computers to faulty kitchen appliances, nothing is off limits for this feature. Each story brings a fresh problem and solution in an engaging and succinct Q&A format.
Shirley Justice’s Apple Watch, which she ordered from Amazon, doesn’t work. Neither does the replacement watch Amazon sends her. Now Amazon won’t take back the replacement watch. Can she get some justice?
Konrad Karpiesiuk has to cancel a Disney on Ice performance after the venue imposes a new vaccine rule. Can he get his money back?
