Problem Solved Archives

Reed Scott buys a lemon from a Nissan dealership. Now it won't cover the repairs for the malfunctioning car.

Nissan dealership won’t honor its warranty on my used car

April 13, 2024July 25, 2013 by Christopher Elliott

Reed Scott buys a lemon from a Nissan dealership. Now it won’t cover the repairs for the malfunctioning car. Can it do that?

You pull into the parking lot of a grocery store. Some guy approaches and offers to sell you a "new" TV, "still in the box”, for just $40.

Don’t be fooled by fake electronics: 5 tips

January 23, 2024July 24, 2013 by Christopher Elliott

Ever had a “duh!” moment that you regretted for years to come?

Jan Walker's friends are getting emails from someone else pretending to be her. Now Facebook has gone into radio silence and won't help her.

Help! My Facebook account’s been hacked

January 23, 2024July 18, 2013 by Christopher Elliott

Jan Walker’s friends are getting emails from someone else pretending to be her. Now Facebook has gone into radio silence and won’t help her shut down the impostor account. How do you get rid of your evil online twin?

California, you probably know that it's beautiful, but that the quality of accommodations can be variable.

A few secrets about asking you probably don’t know

January 23, 2024July 17, 2013 by Christopher Elliott

Although Vivian Olds’ customer-service problem is pretty common, the solution isn’t.

Someone is spoofing the accounts of a celebrity's wife and teenage kids. What's an IT guy to do when Facebook ignores him?

How do I get rid of the Facebook fakers?

January 23, 2024July 11, 2013 by Christopher Elliott

Someone is spoofing the accounts of a celebrity’s wife and teenage kids. What’s an IT guy to do when Facebook ignores him?

A Federal Trade Commission investigation, which found certain pre-paid calling cards offered an average of just 40 percent of call minutes.

Is your phone card phony? 5 ways you can tell

June 20, 2024July 10, 2013 by Christopher Elliott

When is an hour just 36 minutes? When you buy some phone cards, apparently. That’s the conclusion of a recent Federal Trade Commission investigation, which found certain pre-paid calling cards offered an average of just 40 percent of call minutes customers thought they were buying — and some, significantly less.