Problem Solved Archives

Craig McAllister paid $524 for front-row tickets to a Mets-Yankees spring training game in Port St. Lucie, Fla., only to find his view obstructed by an ESPN cameraman. With 80% of the game blocked, he stood until he found better seats in the sixth inning. Despite contacting SeatGeek for a refund, he was initially refused, as the venue did not consider the cameraman an obstruction. After reaching out for consumer advocacy, SeatGeek reviewed the complaint and offered Craig a $150 credit as compensation, which he accepted.

I can’t see the baseball game! Can I get my money back from SeatGeek?

June 1, 2025July 19, 2024 by Christopher Elliott

Craig McAllister can’t see most of his baseball game in Port St. Lucie, Fla. Does he deserve a refund from SeatGeek?

When Alaina Chargois orders an outfit from an online marketplace called Afrikrea, she receives the wrong item.

I returned my custom outfit to Afrikrea, but they kept my money!

July 15, 2024July 12, 2024 by Christopher Elliott

When Alaina Chargois orders an outfit from an online marketplace called Afrikrea, she receives the wrong item. Why can’t she return it?

After Laurence Bauman's closet collapses, he hires Beltway Builders to fix it. But soon afterward, the closet collapses again. Now the company wants him to sign a nondisclosure agreement. What's going on?

Overbilled for my closet repair! Should I sign this nondisclosure agreement?

July 13, 2024July 5, 2024 by Christopher Elliott

After Laurence Bauman’s closet collapses, he hires Beltway Builders to fix it. But soon afterward, the closet collapses again. Now the company wants him to sign a nondisclosure agreement. What’s going on?

Steven Tabet cancels his timeshare, but Citibank won't help him. How do you fix a Citibank credit card dispute problem?

Citibank credit card dispute problem: Did they just short me $550?

January 15, 2025June 28, 2024 by Christopher Elliott

Steven Tabet cancels his timeshare, but Citibank won’t help him. How do you fix a Citibank credit card dispute problem?

Ayotunde Fatusin just lost $2,000 after he accidentally transferred it to the wrong person through Zelle. Bank of America won't reverse the transaction. But should it?

I sent $2,000 to the wrong person on Zelle. Can I get my money back?

June 26, 2024June 21, 2024 by Christopher Elliott

Ayotunde Fatusin just lost $2,000 after he accidentally transferred it to the wrong person through Zelle. Bank of America won’t reverse the transaction. But should it?

Did Amazon lose Roberto Cusato's return package after he gave it to UPS? Amazon doesn't have it -- and is still holding the $756 he paid for the leg compressions.

Has Amazon lost my return package? And where’s my $756?

September 13, 2024June 14, 2024 by Christopher Elliott

Did Amazon lose Roberto Cusato’s return package after he gave it to UPS? Amazon doesn’t have it — and is still holding the $756 he paid for the leg compressions.

Fransua Garcia just lost $2,500 after scammers sent her suspicious texts claiming to be from Citibank. Can she retrieve her money, which she transferred using Zelle?

Help! After suspicious texts from Citibank, I’ve lost $2,500

June 28, 2024June 7, 2024 by Christopher Elliott

Fransua Garcia just lost $2,500 after scammers sent her suspicious texts claiming to be from Citibank. Can she retrieve her money, which she transferred using Zelle?