“Let’s go out on the tarmac and deal with this, just you and I, right here, right now”
Sean Hillen’s case is either an example of an airline crewmember on a power trip or a passenger behaving badly.
Should I Take The Case?
A weekly feature in which I ask readers if I should mediate a case.
Delta Economy “Comfort” fell short — can we get a refund?
Rod and Carol Mourant recently flew from Seattle. Amid their list of complaints is one that stuck, and do they have a case?
