Berated for a screaming baby – do I deserve a full refund?
Evelyn Tachau-Brown probably deserves something after her recent Delta Air Lines flight, with screaming baby. But what?
A weekly feature in which I ask readers if I should mediate a case.
Evelyn Tachau-Brown probably deserves something after her recent Delta Air Lines flight, with screaming baby. But what?
The levy family are big fans of Riu Hotels & Resorts, a Spanish chain of all-inclusive properties with locations in the Caribbean and Mexico.
Before getting married in her hometown of Santa Rosa, Calif. Hilton hotel, she made hotel arrangements for some of the guests.
Should I send these Rube Goldberg ticket cases to the recycler? I read Amy Zimmerman’s complaint about Aeroplan, Turkish Air and Swiss.
What makes Sylvia Guarino’s case interesting isn’t that she had a disappointing stay at a vacation rental she booked through VRBO.