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Elliott Report

Elliott Report

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AIR TRAVEL

A fragile medical device. An overstuffed rollaboard. A large cooler filled with snacks. You'd be shocked by what passengers are trying to fit under their economy class seats these days.

Why the space shortage is squeezing airline passengers

June 8, 2025July 20, 2024 by Christopher Elliott

A fragile medical device. An overstuffed rollaboard. A large cooler filled with snacks.You’d be shocked by what passengers are trying to fit under their economy class seats these days. 

Categories On Travel
Airlines are surprising customers with unexpected kindness, such as shedding fees and offering free perks. This shift, influenced by government regulations and a surge in passenger complaints, aims to improve customer satisfaction and retain loyalty. While low-cost carriers like Spirit and Frontier lead this change, even legacy airlines are stepping up. However, experts warn that this newfound niceness might be short-lived and could eventually result in higher fares. Real, lasting change will only occur when passengers value service quality over cost, pushing airlines to consistently prioritize customer care.

Why are airlines being so nice to you?

July 15, 2024July 13, 2024 by Christopher Elliott

Airlines are shedding fees, giving away free stuff, and being extra nice to their customers. Has the world gone mad?

Categories On Travel
Have you noticed all the kids at the airport lately? Not so long ago, you could only find them at the terminal playground areas or the gates, where their parents kept a watchful eye on them. But no longer.

Free-range kids are becoming a problem at the airport. What’s the solution?

August 10, 2024April 28, 2024 by Christopher Elliott

Have you noticed all the kids at the airport lately?

Not so long ago, you could only find them at the terminal playground areas or the gates, where their parents kept a watchful eye on them. But no longer.

Categories On Travel
Air travel has changed a lot. But it's nothing compared to what lies ahead. Changed how? Well, you've probably heard about the higher airfares, the luggage fees and our persistent problem with in-flight violence.

Air travel sure has changed — but you ain’t seen nothing yet!

July 21, 2025March 31, 2024 by Christopher Elliott

Air travel has changed a lot. But it’s nothing compared to what lies ahead. Changed how? Well, you’ve probably heard about the higher airfares, the luggage fees and our persistent problem with in-flight violence.

Categories On Travel
Your next flight may get an upgrade. No, not as in a bigger seat in the front of the cabin. It's bigger than that -- much bigger.

Is air travel getting better? Here are the surprising reasons it is

August 2, 2024March 2, 2024 by Christopher Elliott

Your next flight may get an upgrade.
No, not as in a bigger seat in the front of the cabin. It’s bigger than that — much bigger.

Categories On Travel
Air travelers often exhibit "exit envy," a phenomenon where passengers rush to disembark the moment the plane lands, leading to chaos and frustration. Whether driven by the need to make a tight connection or simply a desire to leave the plane as soon as possible, this behavior disrupts the usual deplaning process. However, there are courteous ways to ensure you can exit early without inconveniencing others, including enlisting the help of flight attendants or securing a seat near the front. Learn the art of exiting a plane early without stepping on toes.

Why does everyone want to get off the plane first? It’s exit envy!

August 10, 2025February 24, 2024 by Christopher Elliott

Why do air travelers want to get off the plane first? As soon as the aircraft pulls up to the gate, it’s a mad stampede to the front.

Categories Featured, On Travel
In the wake of recent aviation incidents, many question the safety of air travel. Experts reveal telltale signs of potentially unsafe flights, especially in regions with lax aviation regulations. Learn key indicators and how to ensure a safer journey, from checking airline blacklists to selecting reputable carriers.

Is my flight safe? Here’s how to tell before you board

August 31, 2024January 20, 2024 by Christopher Elliott

Flying may be the safest way to travel, but it sure hasn’t felt that way lately.

Categories On Travel
Airline mergers often lead to higher fares and reduced service quality. As major carriers like Alaska and Hawaiian Airlines consider merging, passengers like Eloisa Hife express deep concerns. With the government stepping in and consumer groups rallying, there's a growing call for public action to protect competition and consumer rights.

Yes, you can stop these airline mergers. Here’s how

January 7, 2024December 23, 2023 by Christopher Elliott

Want to block the latest airline mergers? Here’s how your voice can challenge the turbulence of airline mergers and protect passenger rights.

Categories Advocacy, Featured
Discover how to handle the 'delay rage,' by understanding your passenger rights and utilizing coping strategies during flight delays. Explore the bigger issue of airline accountability and potential government regulation to improve the air travel experience.

Don’t become a victim of delay rage this summer. Here’s how.

July 15, 2024July 23, 2023 by Christopher Elliott

If the click of the public announcement system in the boarding area is all it takes to make your heart skip a beat, maybe you’re susceptible to this summer’s travel epidemic: delay rage. 

Categories Airline Problems, On Travel
On a recent flight from Phoenix to London, Gerri Hether found herself seated next to an overweight passenger -- so overweight that he couldn't fit into his seat. 

Do overweight passengers deserve a bigger seat on a plane?

July 15, 2024July 15, 2023 by Christopher Elliott

On a recent flight from Phoenix to London, Gerri Hether found herself seated next to an overweight passenger — so overweight that he couldn’t fit into his seat. 

Categories Airline Problems, Featured, On Travel
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