Forced to return his Avis car to another location — what’s with this extra charge?
Man rented a car from Avis recently had a good reason — and also, paradoxically, didn’t have a good reason.
AVIS
Why are we being charged an extra $277 for our rental car?
Jessica Gennaoui and her husband discover an unpleasant surprise on their credit card: a $277 charge from Avis for their rental car.
Maybe the travel industry’s one-sided cancellation policies are due for cancellation
One-sided cancellation policies are due for cancellation. Change your mind when you’re traveling, and the consequences can be costly.
Charged for insurance I never wanted — or needed
Jenny Tran discovers a mysterious $260 charge on her credit card and discovers she’s been charged for optional car rental insurance she never wanted, or needed. Can she get a refund?
“What should I have done in this situation?”
The car rental insurance scam is a fairly well-known “gotcha” for international renters, and it’s a trap Doreen Murphy believes she walked right into when she rented a car from Budget in Northern Ireland recently.
Who’s to blame for an “invalid” reservation number?
When Jeff Williams’ pre-paid Priceline reservation number is “invalid” he’s forced to rent a car at a higher price. Should Priceline refund the difference?
Can a car rental company double my rate because I’m not American?
There’s something funny going on with car rental prices, and Hal Gordon wants answers.