Transportation department taps brakes on proposed regulation requiring disclosure of airline fees
The U.S. Transportation Department surprised the travel world last month by suspending the creation of an important new consumer-protection regulation.
DEPARTMENT OF TRANSPORTATION
As airline complaints soar, the government comes to the rescue
Kendra Thornton is an unlikely candidate for government aid, but when Frontier Airlines recently denied her a seat on a flight from Chicago to Denver, that’s exactly what she got.
Are lax rules slowing down airline ticket refunds?
Kathleen paid $5,770 for a pair of round-trip tickets between San Francisco and Dublin this year on Virgin Atlantic Airways.
LaHood on Spirit’s carry-on baggage fees: “We’re gonna hold the airline’s feet to the fire on this”
Spirit Airlines’ decision to begin charging passengers for carry-on luggage — and lowering some fares to a penny — has caught the attention of the federal government, as many predicted it would. In part one of our exclusive interview with Transportation Secretary Ray LaHood, we talk about fees, consumer protection and the future of airline service