Where’s the outrage?
I have just one question in the wake of the Transportation Department’s so-called “historic” rulemaking on airline passenger rights.
DOT
Tarmac delay hall of shame: holiday edition
Anyone who thinks tarmac delays are dead was in for a litte shock this week. Hundreds of flights were delayed in a series of powerful blizzards, and a few sat between the runway and the terminal for hours, waiting for the weather to clear.
“No text message or phone call is worth the risk”
On a late winter afternoon, I was run off the New Jersey Turnpike by a delivery truck whose driver was talking on a cell phone.
Travel agency whacked with $200,000 fine for offering “free” flights with Sandals vacations
The best things in life may be free, but that apparently doesn’t extend to the airfare on your all-inclusive vacation, at least according to the government.
Delta fined $100,000 for misleading baggage brochure
Federal law says an airline can’t limit its liability for lost, damaged or delayed baggage to less than $3,300 per passenger. But if you’re flying on Delta Air Lines, you might have thought otherwise.
Tarmac-delay rule gives air travelers more respect
Tarmac-delay rule gives air travelers more respect
Government says airlines “not required” to refund taxes on nonrefundable tickets
Kirk Miller knew his nonrefundable US Airways tickets was lost when he canceled his flight, but like many air travelers, he wondered about the taxes. Could he get those back?
Ray LaHood: “We’re in the era of full disclosure”
In part two of their interview with Transportation Secretary Ray LaHood, Christopher Elliott and Charlie Leocha explore the new tarmac-delay restrictions for airlines and pending rules for the disclosure of surcharges, such as baggage fees, that have spread through the airline industry.
LaHood on Spirit’s carry-on baggage fees: “We’re gonna hold the airline’s feet to the fire on this”
Spirit Airlines’ decision to begin charging passengers for carry-on luggage — and lowering some fares to a penny — has caught the attention of the federal government, as many predicted it would. In part one of our exclusive interview with Transportation Secretary Ray LaHood, we talk about fees, consumer protection and the future of airline service