PARTIAL REFUND Archives

After Aer Lingus canceled James Jones's $5,246 flight, it only refunded $4,502. The airline ignored his repeated emails about the $744 shortage, violating EU law. After an advocate intervened, Aer Lingus finally paid the missing money.

Aer Lingus withholds a full refund after a flight cancellation. What should I do?

December 2, 2025November 19, 2025 by Christopher Elliott

After Aer Lingus cancels James Jones’ flight from Paris to Philadelphia, he requests a full refund. The airline shorts him by $744 and then it stops responding to his emails. What can he do to get the money back?

Britt Lane's ordeal with Ashley Furniture began when her new bed arrived missing crucial parts. Despite repeated efforts to resolve the issue, including requests for a partial refund and a copy of the contract, she faced unhelpful customer service and was left sleeping on the floor for over a month.

My bed from Ashley Furniture is missing a few parts. What should I do?

January 13, 2024January 12, 2024 by Christopher Elliott

What’s wrong with Britt Lane’s bed? And why won’t Ashley Furniture fix it for her? She’s been sleeping on the floor since she ordered the furniture from the retailer.

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