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Elliott Report

Elliott Report

  • Home
  • Features
    • Advocacy
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    • Problem Solved
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Problem Solved

Problem Solved is a weekly consumer column that fixes reader problems. From broken laptop computers to faulty kitchen appliances, nothing is off limits for this feature. Each story brings a fresh problem and solution in an engaging and succinct Q&A format.

Lynn Contino can't cook Easter dinner because Sears can't install her stove. What will she tell her guests?

Can Sears save my Easter dinner?

January 26, 2024May 8, 2014 by Christopher Elliott

… Read more

Categories Problem Solved
Randy Brachman is shocked when his $16 lunch bill turns into a $1,608 bill at a Costa Rican restaurant. Can he get his money back?

Who knew Costa Rican food could be so expensive?

January 26, 2024May 1, 2014 by Christopher Elliott

… Read more

Categories Problem Solved
Would it surprise you if I said consumers don’t believe the personal and financial data they submit to corporations is safe?

Your customer data isn’t safe, but here’s how to protect it

January 26, 2024April 30, 2014 by Christopher Elliott

… Read more

Categories Problem Solved
I sent my laptop to Fujitsu and that's the last I heard from it. Robert Walker's laptop is missing in action. Can I rescue it?

I sent my laptop to Fujitsu and that’s the last I heard from it

February 10, 2024April 24, 2014 by Christopher Elliott

… Read more

Categories Problem Solved
Pay attention to the last digit of the price tag. It could tell you if you're getting a bargain, or paying full price.

Rather be shopping? You’ve gotta know the code

January 26, 2024April 23, 2014 by Christopher Elliott

… Read more

Categories Problem Solved
Pathdoc/Verizon promises Marie Steponovich won't be charged an early termination fee when she moves to an area where the service is spotty.

Verizon promised it wouldn’t charge an early termination fee, but it did

January 26, 2024April 17, 2014 by Christopher Elliott

… Read more

Categories Problem Solved
Meet Brian Youngblood. One day while he was online, he clicked on an ad that offered a "free" credit report.

Get your free credit report right here (some restrictions apply)

January 26, 2024April 16, 2014 by Christopher Elliott

… Read more

Categories Problem Solved
Santosh Thakur's laptop is plagued by problems. Lenovo laptop is cursed. He wants Lenovo to take it back. Why won't it?

Help, my Lenovo laptop is cursed

December 16, 2023April 10, 2014 by Christopher Elliott

… Read more

Categories Problem Solved
Maxim Borodin's laptop is out of warranty, and that seems to be all the license Sony needs to play games with a repair estimate.

Whose fault is that crack in my laptop, Sony?

January 26, 2024April 3, 2014 by Christopher Elliott

… Read more

Categories Problem Solved
"Gotcha" fees are everywhere, waiting for the right moment to pounce. Don't believe me? Just ask Rich Grabowski.

How to find hidden fees: 3 secrets no company wants you to know

March 10, 2024April 2, 2014 by Christopher Elliott

… Read more

Categories Problem Solved
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