Is this enough compensation for a ‘difficult’ journey?
Air travel can be hard. It’s been that way since the dawn of commercial aviation — and people like Robert Oliver know it.
AMERICAN AIRLINES
The American way of following European consumer protection laws
If I’ve seen Lee Wendkos’s case once, I’ve seen it a hundred times. Delayed on his way to Europe, he tried to invoke EU 261.
An airline seat dispute quickly spirals out of control
Economy class airline seats are small consider what happened to Deana Worth on a recent American Airlines flight from Los Angeles to Miami.
Can someone please help save Viviane Tran’s honeymoon?
Viviane Tran and her husband are flying from Washington to Tokyo on US Airways for their honeymoon in April.
Is American Airlines cheating on the 24-hour rule?
American Airlines, has a policy of either offering a 24-hour hold on a reservation, or selling you a ticket with all the usual restrictions.
American Airlines is “sorry” about the flight attendant who had a psychotic breakdown
For Emma Basch and her family, a recent airline flight from Washington to New York was a pure nightmare from start to finish.
Help! Expedia reneged on our credit offer
When Arthur Waskow and Phyllis Berman cancel their flight, Expedia offers them credit for a year. But that’s not entirely correct.
They didn’t keep their published schedule – why do we have to pay?
It is perhaps one of the most glaring double standards in the travel industry: Airline is under no obligation to keep its schedule.
Does flying poodle deserve a straight answer about his carrier?
Ed Zielinski isn’t a novice flier and neither is his 15-year-old poodle. They pay a $125 pet carry-on fee, and the trio boards the plane.
Hey American Airlines, where’s the refund for my canceled flight?
When Kristen Nordlund’s American Airlines flight is canceled, she’s promised a refund. But it never arrives. What now?